Customer care
Terms of Service
These terms describe the business operating Auriclare and the information that applies when you use our website or place an order.
Hong Kong business information
Auriclare is operated by the following Hong Kong entity:
Company name: Qianjiang Huayao Trading Limited
Registered address: RM D13,12/F TUNGTEX BLDG, NO.203 WAI YIP ST KWUN TONG, HONG KONG
Registration number: 81116331
Orders and pricing
Please provide accurate contact and delivery details. Product availability, the selected option and the final order amount are confirmed before payment. Saving an order request does not mean that payment has been collected; consult your order status for confirmation.
Prices include taxes and customs duties. The confirmed checkout amount is the final amount payable, with no additional customs charges on delivery. If a destination cannot use our duty-inclusive service, we will contact you before processing the order.
Delivery, returns and customer care
Our Shipping & Returns page sets out preparation and delivery estimates. The Return Policy explains eligibility, damage reporting, replacements and approved refunds. Contact customer care at the email below; we reply within 1 business day.
Privacy and consumer rights
Our Privacy notice describes how account, order and delivery information is handled. Nothing in these terms or our other policies excludes or limits mandatory consumer rights under applicable law.
We are here to help.
auriclarecrystal@gmail.com · Reply within 1 business day.